Reviews

  • Very Honest.
    I found them to be very honest.

    - Philips E.

  • A Real Voice Actually Answered the Phone!
    A real voice actually answered the phone! The man was so nice to listen to my problem and tried to help me solve it immediately by face-timing to walk me through fixing my thermostat. When we realized the thermostat was bad, the service manager came out that same day when he saw it was 58 degrees in my house. He replaced the thermostat and all ended well. I will definitely use Norman Aire again, and recommend it to others!

    - Meredith M.

  • SD Did a Great Job
    SD did a great job, Norman Aire is definitely my company of the future.

    - Julius J.

  • Did a Fantastic Job
    I called them because my 20-year-old HVAC system was broken. After a complete examination, they provided me with my options. I elected to have an entirely new system installed. The installers were on time and did a fantastic job. Now my home is nice and cold.

    - Edward A.

  • Reasonable Quote
    I had a kitchen remodel that needed a new duct and vent system quoted. They came in and accessed the project, suggested better ways of doing the job and with videos and pictures was able to give me a reasonable quote for all the work.

    - Joab R.

  • Great Job!!!
    S.D. was GREAT! Power Surge blew out the board in my furnace and he found the wires that had been burned together, traced them up into the attic and changed out my board and got my house back to being cool again - Great Job!!

    - Brett W.

  • Excellent Company
    Excellent Company, Excellent customer service, I would recommend this company to anyone!

    - Brenda S.

  • My Plan Is to Keep Their Number Close!
    This company was referred to me by a co-worker. They were able to set me an appointment the same day. The attendant was courteous, patient in answering my questions and knowledgeable. My plan is to keep their number close!

    - Dalonda P.

  • Very Reasonable Pricing.
    Norman Aire has been my service provider for several years. Service calls are prompt and SD explains issues and offer a recommendation. Very reasonable pricing.

    - Stephanie H.

  • Best in the Business!
    You CANNOT beat their customer service! Best in the business!!

    - Eric T.

  • He Was Very Informative
    We had S.D come out for an a/c tune-up. He was very informative and shared some of his knowledge about how to run our zoned system that gives us problems every year. It loses freon every year. Here informed us why I was doing that and shared tips on how to properly use our system to prevent the loss of freon. So far so good. Well, know if it worked around this time next year. I would recommend this company, especially the technician that came out.

    - Marcus M.

  • I Will Be a Norman Aire Customer for Life.
    S.D. is awesome!! He is always responsive and available to answer any questions I have about our AC. I will be a Norman Aire customer for life.

    - Scharlene J.

  • I'm So Well Pleased to Be a Customer
    I'm so well pleased to be a customer of Norman Aire Services. Mr. Cedric arrives on time, very professional and refuse to do shortcuts when taking care of services that I needed to have done. I appreciate his honesty and quality input into his work.
    Thanks, Norman Aire Service for coming on short notice.😊

    - Pamela W.

  • The Service Is Exceptional
    My ac was costing me hundreds now its blurring like a kitten and saving big time! Norman Aire is the ONLY way to go for me. The service is exceptional and their knowledge of the equipment and warranty is thorough.

    - GBAG

  • Explained Everything
    SD took the time to explain everything that was going on with my HVAC system.

    - Ray H.

  • Always Very Satisfied!!!
    My air went out on a Sunday and Norman came out the same day!!!!! It was fixed very quickly!!! I have been using the company for years and always very satisfied!!!! Thank you guys so much!!!!

    - Cassandra H.

  • Great Customer Service!
    Norman Aire Services always provides excellent and professional services! I had a huge problem with another company two years ago and that company totally botched an entirely NEW HVAC system! I called Norman Aire Services and the problem was fixed immediately. I will always use this company because of their expertise, honesty, and great customer service!

    - Rose G.

  • Very Thorough
    Call around noon and they were at my door around 2 pm. Thirty minutes later my AC backs up and running. SD was very thorough and answered all my questions. I highly recommend this company!!!

    - Richie S.

  • I’m Very Glad I Went With This Company!
    Built our home in 2006; upgraded our entire system with Norman Aire in 2018. They performed the removal of the old system and the installation of the new system in one day! They provide service reminders and you can subscribe to their filter program. Today, I woke to a warming house, called and they had a service tech at my house in just a few hours. Texas heat can cause the capacitors to run a short life... a simple fix but he checked over my system just to make sure it’s all top-notch. I’m very glad I went with this company!

    - Richard M.

  • Punctual, Professional, and Fair
    I have used Norman Aire Services for the past 7 years and they have always been punctual, professional, and fair with their pricing. Sedric did a thorough service of my a/c and explained to me how to maintain my unit. I will definitely continue to use Norman Aire for all of my a/c & heating needs.

    - Sean J.