Reviews

Our A/C was running hot this evening and Mr. Norman came out right away to give our system a check.... read moreOur A/C was running hot this evening and Mr. Norman came out right away to give our system a check. Fortunately it was something minor. We thank Mr. Norman and Norman Aire for being so prompt, courteous and knowledgeable. We continue to use only Norman Aire for our A/C needs. He is the best. read less

Positive: Professionalism, ValueRaul was very helpful and professional, he arrived on time, and the service was reasonably priced.We have a... read morePositive: Professionalism, ValueRaul was very helpful and professional, he arrived on time, and the service was reasonably priced.We have a 27 year old AC unit and he helped us learn what we needed to in order to keep it running.Services: A/C system maintenance, Repair HVAC read less

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueSD was on time and he fixed the problem ASAP. We will use this... read morePositive: Professionalism, Punctuality, Quality, Responsiveness, ValueSD was on time and he fixed the problem ASAP. We will use this company with all our A/C issues. We called lastnight and they where here the next morning and we are up and running.Service: A/C system maintenance read less

I am so grateful that we had Raul come out and make sure our airconditioning system was up and running... read moreI am so grateful that we had Raul come out and make sure our airconditioning system was up and running especially now during a super hot season. He is very knowledgeable and has great communication skills. He will be back for our Fall check up as well. I highly recommend this Company and Raul. read less

I’ve been using this company for 2 years and it’s always a good experience. I definitely recommend them.

S.D. was professional. He also did a great job explaining the maintenance procedures, preventive measures, and ensure everything was intact... read moreS.D. was professional. He also did a great job explaining the maintenance procedures, preventive measures, and ensure everything was intact prior to leaving. read less

Experienced technician, did maintenance check in a timely manner and showed us pictures of why one room in our home... read moreExperienced technician, did maintenance check in a timely manner and showed us pictures of why one room in our home get cooled off less then the others. Gave us great advice on how to remedy the issue. Will be using this fantastic company going forward. read less

My A/C decided it was not gonna cool my house anymore. It kept blowing…but wasn’t cooling a THING! ... read moreMy A/C decided it was not gonna cool my house anymore. It kept blowing…but wasn’t cooling a THING! I called for assistance and Norman Aire got a tech out the same day! They pinpointed the issue and didn’t break my wallet. HIGHLY RECOMMEND! read less

in 2016, Norman installed our entire new heat pump system. Our house is full electric. Prior to that and since... read morein 2016, Norman installed our entire new heat pump system. Our house is full electric. Prior to that and since then they have performed our twice yearly maintenance. This company is top notch and all the folks there are beyond great ! read less

Raul was awesome. Very polite, kind and helpful. He seemed knowledgeable and got the work done quickly. I felt confident... read moreRaul was awesome. Very polite, kind and helpful. He seemed knowledgeable and got the work done quickly. I felt confident when he left that he did right by me. read less

Our service professional was Raul. He was awesome and answered all of our questions. He had us up and running... read moreOur service professional was Raul. He was awesome and answered all of our questions. He had us up and running in less than two hours. I love that they had the parts we needed on hand and was able to fix our A/C unit right away. He also offered helpful maintenance tips to extend the life of our unit. No high pressure sales or markups. We will definitely use this com again.Service: A/C system repairOur service professional was Raul. He was awesome and answered all of our questions. He had us up and running in less than two hours. I love that they had the parts we needed on hand and was able to fix our A/C unit right away. He also …More read less

Raul was quick ,efficient , and very friendly! He took photos of all his work and explained what he did.... read moreRaul was quick ,efficient , and very friendly! He took photos of all his work and explained what he did. I'm very happy I chose Norman Aire Services! read less

S.D. was absolutely amazing and very friendly! He is highly knowledgeable and was able to explain every issue/repairs and... read moreS.D. was absolutely amazing and very friendly! He is highly knowledgeable and was able to explain every issue/repairs and offer help with several of our units issues. He made sure to check the entire system an to make sure there were no further problems or issues that could be expected down the road! Highly recommend!!! read less

Norman Aire sent someone out to my home for maintenance on the same morning that I contacted them. Marcus, our... read moreNorman Aire sent someone out to my home for maintenance on the same morning that I contacted them. Marcus, our technician, was friendly, informative, and helpful. He got the job done quickly and effectively and did not seem to mind my questions throughout the service visit. read less

Our AC stopped working last night. We have two kids under two years old and my mom and mother in... read moreOur AC stopped working last night. We have two kids under two years old and my mom and mother in law are here often. Called one other place before Norman Aire and they couldn’t get someone out today. Once we told Norman Aire we had an infant they sent SD over within a few hours. As soon as he heard the AC unit he knew exactly what was wrong with it! Once the part was replaced the house was feeing cool in no time. SD explained everything, was informative and had great customer service! I will definitely be calling them again if I need them in the future. THANK YOU SD!Our AC stopped working last night. We have two kids under two years old and my mom and mother in law are here often. Called one other place before Norman Aire and they couldn’t get someone out today. Once we told Norman Aire we had an …More read less

Great customer service and followed Covid protocols. Luckily, it was not a major AC issue. SD was quick, funny and... read moreGreat customer service and followed Covid protocols. Luckily, it was not a major AC issue. SD was quick, funny and professional the entire time. I will definitely use them in the future! read less

S.D. is THE MAN. My family and I woke up to an 87 degree house and were miserable. Not only... read moreS.D. is THE MAN. My family and I woke up to an 87 degree house and were miserable. Not only did he squeeze us into his schedule on a Sunday, but he made sure that everything was neatly taken care of and explained. If I needed their services again, I'd request him personally. read less

Always willing to understand when it comes to helping someone in need. 100% customer satisfaction quality jobs and always on... read moreAlways willing to understand when it comes to helping someone in need. 100% customer satisfaction quality jobs and always on time. I referred a friend to them last year and he was definitely satisfied with the work will continue to do so. read less

They came and fixed our furnace when no one else would. Very professional with reasonable prices, our technician was also... read moreThey came and fixed our furnace when no one else would. Very professional with reasonable prices, our technician was also really nice too. They have definitely become our go-to for heating and AC service. read less

As always they showed up & showed out!I had an emergency & they fit me in Next day!!Very reasonable, punctual... read moreAs always they showed up & showed out!I had an emergency & they fit me in Next day!!Very reasonable, punctual & kind.I won’t use anyone else!!!! Thank youS.D.Service: A/C system repairAs always they showed up & showed out!I had an emergency & they fit me in Next day!!Very reasonable, punctual & kind. …More read less

The best thing is that I'm always satisfied after Norman Aire is finished. My home is always cooler, they do... read moreThe best thing is that I'm always satisfied after Norman Aire is finished. My home is always cooler, they do good work. read less

SD was awesome! He was thorough, explained everything, and the cost was reasonable. I have been using them for... read moreSD was awesome! He was thorough, explained everything, and the cost was reasonable. I have been using them for the past couple years and will continue to remain a customer. read less