Add Testimony

JAMES BAO

My brother recommended Norman Aire Service to me. I needed an AC unit installed ASAP, because my AC unit was stolen. My tenants were hot and it was a Friday afternoon. Norman Aire Services sent a technician right away. They did exactly what they had promised without cutting any corners. They took the time to explain to me what needed to be done. The total cost was at a very fair price, confirmed by my Allstate Insurance Claims Agent.

JAMES BAO

Wendell Phillips

I wanted to take the time to say thank you for you helping with my most recent air conditioning issues. What impressed me the most was your willingness to come out at 11:00 PM, the same evening, to get my air conditioning up and running. The second thing that impressed me was something that we do not typically see from air conditioning repair companies which was your honesty and cost options, which allowed me to make an informed decision as to what I needed to do. Most companies would have simply just said that I needed to buy a new unit and forced the sale, but you had a refreshing point of view which allowed me to make an inexpensive temporary repair in the short term. This allowed me time to allocate money and fix the complete system at a later date. As I said above, thanks for your help and honesty.

Wendell Phillips

Kendra Davis

SD was my technician and I just wanted to let you know how pleased I was with his service. Being a woman, I’m always feeling pressured to purchase or commit to a service or repair that I don’t feel that I need. With SD, I felt that he was genuine and sincere about his diagnosis of the problem. My unit was repaired quickly and at a fraction of the price that I was quoted previously by another company. Thanks SD!!!!

Kendra Davis

Bryan Reynolds

I’m a lifetime customer in one visit!!!! After calling one company who wanted to charge me 3200, SD was able to come out at late night and save me hundreds of dollars. I highly recommend this company to anyone who is looking for honesty, integrity and great pricing. SD thank you, your service was beyond stellar.

Bryan Reynolds

Jordan & Delores Smith

I was amazed at the extra efforts Norman AC went through to make sure my Mother did not have to go another day without air conditioning. It was 108 and this man actually cared. I mean these guys came out couldn’t repair it at the initial visit but working 5 hours in a hot attic. Norman AC didn’t give up. SD found a solution and came back out that same day and worked until 1205 a.m. Need I say more. I am a customer for life. Thank you

Jordan & Delores

Phillip Washington

Great service. I felt like I finally had someone who explained to me all my options, not just the option that made the company the most money. I was able to make a well informed decision on the best way to keep my family cool. The follow is also amazing. If I ever needed anything checked or reviewed, I had someone there in a reasonable time even when they knew it may not be much money to be made for the trip.

Phillip Washington

Hettie Merrell

My fourteen year old air conditioner unit had not been cooling correctly for some time. It was up to 83 degrees in the house when I arrived home on a Wednesday evening. I looked online for a 24 hour service, and I called Norman Aire as it had the BBB emblem. I was impressed that someone actually answered the phone and took my call as it was about eight o’clock at night. They sent out Chris Colding that evening, and he and his crew had the new unit installed for me the very next day by early afternoon. I also had them install a new gas heater in the attic, and the crew did an excellent job, especially having to work in the hot attic as it was August here in Texas. I certainly will recommend Norman Aire to my family and friends.

Hettie Merrell

I was very pleased with

I was very pleased with the service that Norman Aire Services provided. I called at 7:30AM and a Tech (SD) was at my home at 10:30AM (on a Friday!) SD tested my system and although he could not find a problem, as it was intermittent, he was very thorough and even made calls to a Lennox Rep for consultation. They serviced my AC Unit and assured me that I had no issues with my cooling system components and didn’t try to sell me on any unnecessary repairs. SD and his Helper were honest, professional, very courteous and the price was inexpensive as compared to other AC companies. I would definitely recommend them to others.

Kenny

James Bao

My brother recommended Norman Aire Service to me. I needed an AC unit installed ASAP, because my AC unit was stolen. My tenants were hot and it was a Friday afternoon. Norman Aire Services sent a technician right away. They did exactly what they had promised without cutting any corners. They took the time to explain to me what needed to be done. The total cost was at a very fair price, confirmed by my Allstate Insurance Claims Agent.

James Bao